Create a culture of mutual advocacy.
Take the mystery out of customer loyalty and advocacy. Reduce churn, expand sales, and never wonder why a customer didn’t renew.
Do the right work at the right time.
Reduce churn and expand sales. Bolstra’s agile work management board gives CSMs the keys they need to manage their daily work so that they can grow accounts with flexibility and adaptability.
Operationalize best practices.
Maximize the lifetime value of your customers by consistently delivering superior experiences every time. Bolstra allows teams to implement their own best practices, automate their processes, and establish harmony among their acquisition, retention and expansion strategies.
Achieve complete visibility.
Manage the unpredictability of customer churn by understanding your customers like never before. Sense trends. Identify opportunities. Customize health scores. Get a complete picture using Bolstra. grow accounts with flexibility and adaptability.
The Bolstra Customer Engagement Platform is a highly configurable software, built on RESTful API. Connect every department’s software with Bolstra for complete visibility into every customer touchpoint. With an intelligent API, Bolstra integrates with anything in any department.
Create customer advocates.
Illuminate your customer experience so you can do the right work at the right time and operationalize your best practices with the industry’s only agile customer success platform.
Get to know and ♥ Bolstra.
We knew that usage scores alone were not telling us what we needed to know about how deeply engaged our customers are. So, we’ve spent time trying to identify the magic algorithm that accurately assesses how healthy our customers are. It’s a work in progress, but Bolstra has been a great partner in helping us develop and automate this index.
Our Customer Success Directors each manage 10 – 12 enterprise accounts, who each use a different combination of our technologies. While our system provides usage data, we did not have a unified dashboard that the team could access to know clearly how our customers are engaging and where they may need more from us.
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