SaaS

/Tag: SaaS
Webinar: Expert Services to Mutual Advocacy Register Now

Launch

WHY IS Launch IMPORTANT? Launch is actually more a customer status than it is an event. Rather than thinking of Launch as something you do with or for your customer, consider it a state of accomplishment where you can (or should) take a breath and feel as though you and your customer are at a good place for them to take off in using your solution. WHO NEEDS TO KNOW HOW TO DO Launch? Launch [...]

By | 2018-03-12T17:52:07+00:00 December 19th, 2017|Customer Success Best Practices|0 Comments

Do SaaS Vendors Have Customer Success Wrong?

Talk with Tim Got questions about Customer Success? Ask Tim. Tim Conder is Vice President of Customer Success here at Bolstra, and has a wealth of knowledge he’s chomping at the bit to share. Ask him anything about how to get from your current state to an organization with best practices geared specifically toward helping YOUR team get YOUR customers to reach THEIR goals. Tweet #TalkwithTim or click here to submit your question. [bctt tweet="#TalkwithTim " via="no"] [...]

By | 2017-04-18T17:51:48+00:00 November 8th, 2016|Customer Success, Customer Success Best Practices|0 Comments