customer success platform

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Customer Success 3.0

As we turn the calendar on 2016, we at Bolstra are making preparations for 2017 and Customer Success 3.0 - and beyond. Wondering what versions 1.0 and 2.0 entailed? Well, we know the story well, and are at the helm of Customer Success at this critical tipping point. Here’s how we see the Customer Success story thus far. While the acronym SaaS was originally coined in 2001 by SIIA (the Software & Information Industry Association), [...]

By | 2018-03-07T10:03:08+00:00 January 11th, 2017|Customer Success|0 Comments