Customer Success Best Practices

/Tag: Customer Success Best Practices
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#CustomerSuccessLooksLike… Bad Habits Turning into Best Practices

Does your spouse or friend have a bad habit? Does he interrupt people when they’re speaking? Check her phone all the time? Have an annoying verbal crutch, and doesn’t even know it? If only they knew how annoying those habits were, and how much easier the relationship could be if they just didn’t have those habits. Just like personal bad habits, we can also get into customer engagement bad habits, and not even know it. [...]