customer need

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5 Categories of Customer Need: Ensure Your Customer's Success

“Before you criticize a man, walk a mile in his shoes. That way, when you do criticize him, you'll be a mile away and have his shoes.” ― Steve Martin How do you empathize with your customers? While I am a fan of Steve Martin, and find this quote awesomely hilarious, I feel that many times we are far from being able to internalize the true meaning of the original saying. YOU CAN’T REALLY UNDERSTAND ANOTHER PERSON’S EXPERIENCE UNTIL YOU’VE WALKED [...]

By | 2017-04-18T18:43:18+00:00 August 17th, 2016|Customer Need, Featured In|0 Comments

5 Categories of Customer Need: Ensure Your Customer’s Success

“Before you criticize a man, walk a mile in his shoes. That way, when you do criticize him, you'll be a mile away and have his shoes.” ― Steve Martin How do you empathize with your customers? While I am a fan of Steve Martin, and find this quote awesomely hilarious, I feel that many times we are far from being able to internalize the true meaning of the original saying. YOU CAN’T REALLY UNDERSTAND ANOTHER PERSON’S EXPERIENCE UNTIL YOU’VE WALKED [...]

By | 2016-08-17T14:43:40+00:00 August 17th, 2016|Customer Experience|0 Comments