customer kickoff

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Customer Kick-off WHY IS KICK-OFF IMPORTANT? You’ve just been handed a new customer, and it’s your job to officially start the relationship. Your entire organization has put the customer in your hands now, expecting that you can keep the enthusiasm of purchase alive and establish roots for an enduring relationship. Your kickoff meeting sets the tone for implementation, and the future of the customer relationship. No pressure. Right? Without making this more stressful than it [...]

By | 2018-03-12T18:07:07+00:00 October 5th, 2017|Customer Success, Customer Success Best Practices|0 Comments