customer delight

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Customer Success Starts with Putting your Socks and Shoes On the Right Way

From 1948 to 1975 the University of California Los Angeles’ Men’s Basketball Team was coached by the legendary John Wooden.  Over the course of his coaching career, he won over 600 college basketball games, with a winning percentage over 80%.  He won 10 national championships in 12 years, including 7 in a row.  The totality of his accomplishments and the longevity of his career are without equal.  By nearly every account from every player he [...]

By | 2017-04-18T18:43:17+00:00 September 7th, 2016|Customer Success, Customer Success Best Practices|0 Comments