agile adoption

/Tag: agile adoption
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Agile Adoption: “Dating”

Agile Customer Success is how we at Bolstra do Customer Success. The Agile methodology works for Customer Success because it’s iterative and cyclical, and customer success relies on the ability to prioritize, facilitate, listen, re-evaluate, and realize continuous value. Agile Customer Success Within the Customer Lifecycle Incorporating Agile Customer Success into the Customer Lifecycle begins from the very start of the relationship. Consider a sample customer lifecycle: Land, Adopt, Expand, Renew. Our best practices recommend [...]

By | 2018-03-12T19:02:56+00:00 May 11th, 2017|Agile Customer Success, Customer Success|0 Comments