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Experian Chooses Bolstra over Gainsight, Totango, Client Success and Others

Experian Chooses Bolstra over Gainsight, Totango, ClientSuccess and Others Download PDF Overview: Experian Data Quality is the division of Experian that provides comprehensive data quality management solutions that help clients maintain the accuracy of their customer records, reduce errors, and avoid additional costs associated with bad data. Within the past two years, Experian formed a Customer Success team to help preserve and expand high value accounts. They [...]

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Experian Collaborates with Bolstra to Develop and Automate a Churn Probability Index

Experian Collaborates with Bolstra to Develop and Automate a Churn Probability Index Download PDF Overview: Experian Data Quality is the division of Experian that provides comprehensive data quality management solutions that help clients maintain the accuracy of their customer records, reduce errors, and avoid additional costs associated with bad data. When a high value customer account churned without visibility into the reasons for their decision, the team [...]

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Aprimo Leverages Account Transparency to Bolster Account Management

Aprimo Leverages Account Transparency to Bolster Account Management Download PDF Overview: Aprimo offers a suite of marketing automation products to help marketers govern and grow their brand. Their marketing operation hub includes marketing automation, asset management, campaign management, governance and more. Aprimo’s enterprise customers invest in varied combinations of the technology hub. While each module of the hub provides visibility into customer usage, their Customer Success Directors [...]

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Connect First Replaces Salesforce for Customer Success Management

ConnectFirst is a communications platform that provides contact center applications for inbound and outbound purposes. With a highly customized offering, their customer engagement processes involve clear expectation-setting during pre and post-sales, and include varied and multiple touchpoints...

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Agile Platform Helps Coveo Deliver High Value Customer Success

Coveo makes business personal by bringing relevance to every interaction. Powered by artificial intelligence, unified search, rich analytics, and machine learning, Coveo AI™ delivers predictive insights from across all cloud and on-premise systems that allow a business to continually improve and scale...

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Worxtime Standardizes and Automates Account Management Processes

Worxtime, an Equifax Company, is a compliance software solution provider that helps customers comply with the Affordable Care Act regulations. Customers subscribe to Worxtime’s reporting and/or tracking solutions to ensure the accuracy and compliance of their payroll data...

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