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Connect First Replaces Salesforce for Customer Success Management

ConnectFirst is a communications platform that provides contact center applications for inbound and outbound purposes. With a highly customized offering, their customer engagement processes involve clear expectation-setting during pre and post-sales, and include varied and multiple touchpoints...

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Bolstra’s Agile Platform Helps Coveo Deliver High Value Customer Success

Coveo makes business personal by bringing relevance to every interaction. Powered by artificial intelligence, unified search, rich analytics, and machine learning, Coveo AI™ delivers predictive insights from across all cloud and on-premise systems that allow a business to continually improve and scale...

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Worxtime Standardizes and Automates Account Management Processes with Bolstra

Worxtime, an Equifax Company, is a compliance software solution provider that helps customers comply with the Affordable Care Act regulations. Customers subscribe to Worxtime’s reporting and/or tracking solutions to ensure the accuracy and compliance of their payroll data...

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