Martech Series: Interview with Haresh Gangwani, CEO and Co-Founder, Bolstra

//Martech Series: Interview with Haresh Gangwani, CEO and Co-Founder, Bolstra
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Martech Series: Interview with Haresh Gangwani, CEO and Co-Founder, Bolstra

By | 2018-05-31T22:08:51+00:00 March 26th, 2018|Featured In|0 Comments

Tell us about your role and how you got here. What inspired you to start a B2B SaaS Customer Success company? 

When I was the Chief Revenue Officer at a SaaS company, we were excelling at acquiring new business, but we weren’t garnering the renewals we wanted. You might say, we had a leaky bucket. We could point our fingers at a slow (poor) implementation process, but I knew this wasn’t a software problem. It really was about not being able to provide a continuous value to our customers. When I looked for a solution to help us, I really didn’t see anyone out there tackling the work management “blocking and tackling” approach to helping delivery (implementation) teams do their jobs better. So, I decided (along with my partners) to take on this challenge from the ground up.

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