Work Management

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Work Management Basics for SaaS

5 Dos and Don’ts to Support Best Customer Success Practices Lincoln Murphy defines Customer Success as “when your customers achieve their desired outcome through their interactions with your company. “ OK. That works. Then, what is Customer Success Management? Is it the measurement of how happy your customers are? Or is it knowing what your customers need at all times and being able to do what you must to help them reach their desired outcomes? [...]

By | 2018-03-12T18:44:50+00:00 July 11th, 2017|Work Management|0 Comments