Bolstra Customer Success Platform
Create more customer advocates while you illuminate your customers’ experiences and create harmony in your organization. Check out the highlights of Bolstra’s platform, and request a demo to see how it can work for you.
Achieve Complete Visibility
Turn customer insights into foresight.
- Stop guessing about the state of your customer experience and know who is at risk for churning.
- Assess whether you are creating the appropriate experiences to deliver your customers’ desired outcomes.
- Be more confident about your renewals and sense expansion opportunities to manage your growth more consistently by predicting revenue more accurately.
- Create more customer success and reduce churn by visualizing your entire Customer Journey.
- Focus on what delivers the most value to your customers.
Do the Right Work
Manage customer success more efficiently and effectively to deliver your customers’ desired outcomes.
- Proactively prioritize your daily work and create consistent and reliable customer experiences.
- Collaborate across business units to deliver consistent and excellent experiences to your customers.
- Increase adoption by managing workflows that directly correlate to your customer’s journey.
- Enhance engagement by customizing customer experiences and staying focused on their specific needs.
- Segment efficiently and effectively with custom filtering that isolates the most important account attributes.
Operationalize Best Practices
Harmonize customer acquisition, retention, and expansion strategies to scale your organization reliably.
- Gain accurate insight into your customer health with custom health score capability.
- Identify customer advocates who will help you Grow Revenue exponentially.
- Work smarter not harder.
- Scale your ideal customer journey with outcome-based playbooks tailored to your customer’s goals.
- Maintain focus on critical accounts to mitigate churn risk.