Assess Your Customer Success Maturity
Self-assessments offer an opportunity to pause and reflect on your current state and consider ways to progress. Each stage along the way provides insight for growth. Whether you are in an early or advanced stage, there’s always room for growth.
Once we accept our limits, we go beyond them.
How Mature is Your Customer Success Team?
Maturity can be measured across 5 areas: Skill, Process, Data, Technology and Organization. Take this 21-question quiz to determine which stage your team falls in along the Bolstra maturity model, and receive specific advice for how to refine your efforts toward an optimized state.
Take the Assessment and gain:
- Immediate feedback on your organization’s current maturity level
- Specific suggestions for keeping the momentum going to develop a more advanced team
- Opportunities to learn more about integrating an agile platform into your customer success management